“The reason I love this system is because you can get all of your information in one place whenever you need it.”
Director, Fugitive Operations
“This system is so easy to use; it lets my officers spend more time with parolees.”
Parole Supervisor
“I used to spend hours searching through paper files to manage my caseload; this system has allowed me to find all the information I need in literally seconds with more complete information than my old paper files.”
Parole Officer
“The system gives me complete access to records I need without having to print multiple reports from different systems.”
Parole Officer
“I can access the system 24/7 from work, home, on my PDA, anywhere. I am never scrambling to get to the office late at night just to look up information for a new arrest or violation that I need to attend to right away.”
Parole Officer
Case Management & Monitoring Services
In most state corrections systems, thousands of offenders are monitored by the parole system on any given day. Each one must report his or her status to an assigned parole officer on a daily or weekly basis. Movement requests must be handled and approved. Attendance at required counseling sessions must be confirmed.
With dozens, and often hundreds, of cases to manage, parole officers spend huge amounts of time reviewing and updating case data and tracking down violators. As a result, many have little time left to truly stay on top of each and every case.
Technology solutions can be a critical step toward leveling the playing field. At Protocol Global Solutions, we’ve gone even further by developing a comprehensive solution that automates almost every aspect of the parole process for offenders, officers and administrators.
Total Parole Process Management
Protocol’s Case Management and Monitoring Solution blends custom-developed web-based applications, specially trained call center agents, and the latest GPS and RF monitoring technology to automate data collection and provide real-time access to case information. By replacing manual processes with automated solutions for dozens of parole system functions, the Protocol Case Management and Monitoring Solution generates substantial time savings while ensuring the highest level of data accuracy.
The results are dramatic. With next-generation case management tools at their disposal, your officers can focus their time and attention on the most critical aspects of their job: Helping offenders rehabilitate their lives.