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Protocol offers Supervision Management Services that enable Officers/Agents to better meet “contact standards” related to parole and probation. By leveraging our
Communication Control Center, we can free up as much as 70% of the Officers/Agents administrative duties; allowing more “face to face” time with the offenders.
With 150 live operators specializing in community correction, we operate as the liaison between the Officers/Agents and the offenders and provide an
application that makes it easy for an Officer/Agent to manage case loads, supervisors to manage Officers/Agents and allows administration visibility into all
parole/probation functions. The Officers/Agents can gain access to the web-based application via desktop computer in their office, cellular laptop, PDA and
through our live operator 24 hour facility.
Protocol also offers an IVR solution for Offender Check-in’s and Fee Collection.
Want to learn more? Contact a Protocol Corrections solutions expert at 1-888-251-1854
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