Protocol Q1 2010 Philanthropic Efforts A Resounding Success

Local clothing drives throughout the U.S. and Canada see neighbors helping neighbors.

Sarasota, FL, April 22, 2010 – Protocol Global Solutions today announced the outstanding results of its first quarter 2010 philanthropic initiative—a company-wide clothing drive for the less fortunate.

“Once again, our people have stepped up to the challenge and worked together to help others in their communities,” said Chris Haerich, Vice President of Compliance, Training and Quality and head of Protocol’s philanthropic efforts. “With over 2,700 clothing items donated through the thoughtful giving of our employees, as well as their families and friends, we’ve set the bar high for our 2010 philanthropic programs.”

In Protocol’s 6 North American locations, a total of over 2,200 employees participated in the clothing drive. In each location, employees chose the organization to benefit from their efforts. These organizations included The Dream Center in Sarasota, Florida, The Clothes Closet of Warehouse Church in Aurora, Illinois, the PIP Shelter in Worcester, Massachusetts, The Sharing Center in Merritt Island, Florida, Relief Haiti in Montreal, Quebec, Canada, and The Good Shepherd in Hamilton, Ontario, Canada. At least 300 pieces of clothing were donated at each location.

Looking ahead in 2010, Protocol’s efforts to help others will continue with a Q2 program that offers employees the opportunity to join with Habitat for Humanity in helping to build simple, decent, affordable housing for those in need. Lending a hand at many of the overwhelmed and understaffed community homeless shelters will be the focus of Q3. The year ends with a holiday food and toy drive to benefit the Toys for Tots and Adopt an Angel programs. Visit our website to learn more about our charitable endeavors and partnership opportunities: www.protocolglobalsolutions.com/philanthropic.

“I’m delighted with our Q1 results, and I want to say thank you to all those who participated,” said Don Norsworthy, President and CEO. “It proves, once again, that the spirit of philanthropy is an important part of the culture at Protocol. Our employees represent the face of the company in the communities where they live, and they’ve made an astonishing impact for the good this quarter.”

About Protocol Global Solutions

Protocol is your single source for contact center services, case management and monitoring services, and cutting-edge marketing solutions. From contact center services for customer service, lead generation, customer acquisition and retention to up-sell, cross-sell, and winback campaigns, Protocol helps you grow, find, interact with, and retain customers through virtually every channel and touch point. In addition, we proactively add value to the relationships between our clients and their customers with depth and experience across a diverse range of verticals and services, including strategic and creative program development, leading technology, data analytics, and customized dashboard reporting. Protocol Global Solutions has over 2,200 employees in 7 locations across the U.S. and internationally. Learn more at www.protocolglobalsolutions.com..

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