Protocol Employees Build Hope Through Habitat for Humanity Outreach

Nearly 500 hours logged to help local communities.

Sarasota, FL, July 28, 2010 – Protocol Global Solutions today announced the outstanding results of its second quarter 2010 philanthropic initiative that placed over 350 of their employees in Habitat for Humanity projects throughout the country.

"With over one third of our nation’s population—over 95 million people—experiencing a housing problem, it just made sense for Protocol to partner with Habitat for Humanity," said Chris Haerich, Vice President of Compliance and head of Protocol’s philanthropic efforts. "Everyone enjoyed being able to give back to their communities in such a tangible way. In fact, as a result of the familiarity that most of our employees felt with Habitat, the number of volunteers increased substantially over our Q1 project."

In Protocol's six North American locations, employee volunteers—including executive management—worked nearly 500 hours building homes, privacy fences, landscaping newly built homes, and working in Habitat for Humanity stores tracking inventory, cleaning and more. "Every Habitat we worked with was thankful for our help and dedication, and they all asked us to help again in the future," said Haerich.

Still to come in 2010, Protocol's philanthropic efforts will continue with a Q3 program that focuses on lending a hand at many overwhelmed and understaffed community homeless shelters. Q4 then ends with a holiday food and toy drive to benefit the Toys for Tots and Adopt an Angel programs. Visit our website to learn more about our charitable endeavors and partnership opportunities: www.protocolglobalsolutions.com/philanthropic.

"This was an amazing experience," said Don Norsworthy, President and CEO. "While teamwork is an integral part of the Protocol philosophy, working together on these Habitat for Humanity projects took the concept of teamwork to a whole new level. Everyone of our employees who participated should be proud of the work they did and the hope they provided for families across the country."

About Protocol Global Solutions

Protocol is a single source provider of contact center services, case management and monitoring services, and cutting-edge marketing solutions. From contact center services for customer service, lead generation, customer acquisition and retention to up-sell, cross-sell, and winback campaigns, Protocol helps organizations grow, find, interact with, and retain customers through virtually every channel and touch point. In addition, Protocol proactively adds value tothe relationships between its clients and their customers with depth and experience across a diverse range of verticals and services, including strategic and creative program development, leading technology, data analytics, and customized dashboard reporting. Protocol Global Solutions has over 2,200 employees in 7 locations across the U.S. and internationally. Learn more at www.protocolglobalsolutions.com

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