Delivering the Gold Standard in Patient Support Services
In today's ever-changing and complex healthcare environment, pharmaceutical and healthcare manufacturers are increasingly
challenged to develop more effective and efficient patient support programs that best meet the needs of patients and healthcare
providers. The Palomino Group and Protocol Global Solutions, leaders in the delivery of innovative healthcare product support
solutions, have partnered to offer customized, cost-effective patient support solutions that eliminate patient access barriers
and address the array of reimbursement challenges evolving in the marketplace.
Our Experience
- Trusted leader in pharmaceutical reimbursement and pricing strategy
- Experts in integrated product support program design
- Extensive track record of successfully launching new biopharmaceutical products
- 35-year industry leader in providing contact management services to Fortune 1000 companies
- Proven ability to successfully manage high-volume support programs with high-touch, personal care
Our Solutions and Services
Palomino-Protocol Patient Support Solutions combine the most advanced multi-channel contact center system technologies
with the highest level of proven reimbursement expertise to offer flexible and customized patient support solutions that
help pharmaceutical manufacturers achieve their business objectives. We have the experience and ability to provide
pharmaceutical organizations with effective, efficient and interactive reimbursement support programs that increase access
to therapy for patients, while also decreasing support costs for the manufacturer.
Services Offered:
- Reimbursement Case Management Support Hotline
- Insurance Benefit Verification
- Prior Authorization Assistance
- Coding & Billing Support
- Claims & Appeal Support
- Payer Policy Verification & Monitoring
- Patient Assistance Programs
- Program Design & Administration
- Alternative Funding Searches
- Expanded Access Program & Clinical Trial Transition
- Clinical Trial Transition
- Co-Pay Assistant Services
Contact us to learn more about Palomino-Protocol Patient Support Solutions: Toll-Free (877) 842-3213